ISO 9001 was first introduced in 1987 and is implemented by more than 1 million organisations across 175 countries. It requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.
The benefits of certification to ISO 9001 include:
- Streamlining an organisation’s procedures;
- Bringing consistency to an organisation’s service delivery;
- Reducing cost and rework;
- Improving an organisation’s management practices.
“Companies that have grown organically – particularly those in the creative sector – sometimes fall short when it comes to corporate processes and systems,” said Peter Jones, Director of Operations across the Shooting Partners Group. “Achieving ISO 9001 certification proves that both Anna Valley and Shooting Partners have the processes and procedures in place to provide the best service to our clients.”