Services

Our full range of audio visual services include:

  • AV System Design

We offer a complete and comprehensive design service from concept, site survey, detailed scope of work, full schematic to complete system design on all supported AV equipment and services.

  • AV System Integration

We offer full system integration from site preparation, waste removal, first fix (power and data cabling), rack and rack equipment set up, metal framework installation, AV equipment installation, packaging removal, calibration, commissioning, site acceptance test and handover.

  • SLA and Maintenance

We offer comprehensive and complete SLA packages in addition to or in place of anything the AV equipment manufacturer might offer – these include specified response times to site and suggested fix times. In addition, we offer routine service and maintenance contracts to ensure equipment longevity.

  • Remote Monitoring and 24/7 Help Desk Support

In conjunction with our SLA packages, we offer comprehensive remote monitoring on AV equipment that we’ve installed or has already be installed by a third party (subject to site evaluation) from our site in Feltham, Middlesex, as well as providing back up to all of our customer base with a 24/7 help desk.

  • Technical Consultancy and Tender Preparation

We offer an impartial technical consultancy service for clients that don’t have any in-house AV design expertise or prefer to work more closely with an AV integrator to provide a total system solution.

We also provide a completely impartial tender preparation service for projects that need detailed tender or RFQ/ RFP documentation produced.

  • Rack Build

We offer a full and comprehensive rack build service that includes supply of equipment rack, specified rack equipment, cable management,  configuration, test and commissioning from our facility in Feltham.

Each rack is fully customisable to the clients’ requirements and each rack, before leaving our site, is fully power, life cycle and stress tested to ensure trouble-free final commissioning and handover to the client.

  • LED Display Solutions – Concept to Delivery

We’ve been in the LED displays industry for over ten years and during this time, we’ve learnt from manufacturers and from our previous LED integration work what’s important in LED display performance. This puts us in a very strong position to be able to give a complete concept to delivery service on the supply and/or integration of any LED display solution for any indoor or outdoor application.

We can offer complete and trustworthy impartial advice on LED chip types, pixel pitch, viewing distances, viewing angles, fill factor, colour rendition, stability, picture quality, thermal performance, IP rating, resiliency, life expectancy, calibration issues, overcoming the moiré effect as well as video processing and signal distribution.

  • Control System Programming

Control systems can perform a wide variety of tasks to make almost any combination of AV equipment work in unison, whether it’s displays, audio, video collaboration devices, lighting, microphones or cameras, having one central point of command makes the world a better place.

We have in-house technicians that are experts in programming of world-leading branded control systems from manufacturers such as Crestron and as such, we offer a complete advice and programming service on all of these control system solutions.

  • Content Management Software – Scheduling, Monitoring and Reporting

We offer a full and complete content management software service allowing clients to buy licences and manage the content themselves or if they prefer, we can offer a fully managed content creation, scheduling, monitoring and reporting service from our dedicated CMS support team based from our facilities in Feltham, Middlesex.

Anna Valley are a “Solutions Partner” for Sedna GmbH for MAC based CMS and an “Authorised Reseller” for TriplePlay for CMS and IPTV solutions.

  • Creative Content Production

We offer a creative content production service – our internal creative team can work with the clients’ own in-house creative or digital teams to help and assist with creative content from storyboard concepts to completion or work from pre-scripted directives to produce experiential concepts to initial templates, storyboard layouts through to deliverable copy.

  • Technical Training

Anna Valley provide full and comprehensive training programmes on various products and solutions, these are conducted in-house from our facility at Feltham, Middlesex.

We ensure all technical engineering teams at clients’ premises are educated by our team on any system solutions before any final on-site commissioning and handover commences so they are best positioning to perform any ongoing service, maintenance or upgrading that may be required.

We also provide ongoing training programmes to various clients to keep them updated on technology changes as appropriate.